Business Intelligence Engineer
Company: VirtualVocations
Location: Minneapolis
Posted on: January 21, 2025
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Job Description:
A company is looking for a BI Engineer to work on client-facing
engagements involving contact center operations and business
analytics.
Key Responsibilities
Design, develop, and implement Power BI dashboards and reports for
contact center operations
Collaborate with stakeholders to analyze contact center KPIs and
data requirements
Integrate new data sources and APIs into Power BI, focusing on
contact center tools
Required Qualifications
Expertise in Power BI, including dashboard creation and data
modeling
Proficiency in Microsoft SQL Server, SSIS, and working with high
data volumes
Experience integrating contact center platforms and CRM tools into
BI solutions
Strong business analysis skills for defining and interpreting BI
requirements
Proven track record as a BI ETL Developer on large-scale
implementations
Keywords: VirtualVocations, St. Paul , Business Intelligence Engineer, Engineering , Minneapolis, Minnesota
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