Case Manager RN - Minnetonka, MN
Company: Optum
Location: Carver
Posted on: January 22, 2025
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Job Description:
At Optum, you'll have the clinical resources, data and support
of a global organization behind you so you can help your patients
live healthier lives. Here, you'll work alongside talented peers in
a collaborative environment that is guided by diversity and
inclusion while driving towards the Quadruple Aim. We believe you
deserve an exceptional career, and will empower you to live your
best life at work and at home. Experience the fulfillment of
advancing the health of your community with the excitement of
contributing new practice ideas and initiatives that could help
improve care for millions of patients across the country. Because
together, we have the power to make health care better for
everyone. Join us and discover how rewarding medicine can be while
-Caring. Connecting. Growing together.
The Registered Nurse (RN), Case Manager works in conjunction with
primary care providers and support staff who provide healthcare
solutions and clinical excellence to patients through in-person and
virtual health primary care services. The RN Case Manager will work
independently while also supporting two full-service primary care
clinics
Location: 9700 Health Care Ln, Minnetonka, MN 55343
Schedule: Monday - Friday, 6:45 a.m. to 3:15 p.m. CST
Division: Optum On-Site
Primary Responsibilities:
Patient Care Responsibilities:
Assess, screen, triage and perform treatment ordered for
patients
Conducts independent encounters including biometric screenings,
vaccines, health coaching, nurse-level visits, and triage
Cross trained in coverage of on-site clinic front desk, welcoming
patients, checking-in and answering phone as needed
Complete detailed and comprehensive data collection upon clinical
intake, including appropriate evaluation of chief complaint,
medication Hx, PMH, allergies, social Hx, etc.
Review charts and records for completeness
Accommodate the patient's needs, preferences, and potential
cultural, social, physical, cognitive, and linguistic and
communication barriers to technology use
Manage requests and referrals, providing efficient follow up with
the patient, pharmacy, or other entity, as needed
Prepares drug refill, lab order, and imaging order requests for
review by the provider as directed by department protocols and
established standing orders
Support coordination of the daily patient care flow, assisting and
participating in all aspects of patient care for all patients
within the center
Provide patient education at appointments including anticipatory
guidance, information about chronic care, disease prevention and
the promotion of health maintenance
Complete and/or track clinical orders and results daily
Assist the provider with calling patients and informing them of
normal lab and imaging results reviewed by the provider
Proper, concise and complete documentation in EMR, other
computer-based applications, and/or paper-based forms for all
assessments and procedures - -
Provide clinical oversight and guidance for unlicensed assistive
personnel
Comply with OSHA and HIPAA requirements, and follow policies and
procedures as outlined by MedExpress
Other duties as assigned such as new models of care, new types of
procedures, use of new technology, etc.
Learning, Ongoing Education, and Licensure:
RN licensure in MN and obtain in additional states as needed
Maintain clinical skills and competency for all procedures and
participate in training and mentoring of other clinical staff
members
Completes clinical competency evaluation/review as determined by
leadership
Maintain technical skills and apply new knowledge to position
according to clinic policy
Maintain knowledge of Medical Terminology and standards of nursing
care - -
Maintain knowledge of common safety hazards and precautions to
establish a safe work environment
Read and keep up-to-date on all department communications
Complete all assigned training
Documentation of competency is required for all role appropriate
procedures, in addition to State specific licensure or
certification as applicable
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
Graduate of an accredited School of Nursing with current and
unrestricted RN licensure
Maintain CEU/CNE's as applicable for licensure
2+ years dedicated nursing experience in primary care or urgent;
emergency; ICU
Knowledge of computerized information systems used in business
applications and clinical management systems (EMR)
Proven ability to perform duties in accordance with the customary
rules of ethics and conduct of the applicable State Board of
Nursing and other such regulating bodies
Proven solid commitment to customer service and excellence in
healthcare
Proven ability to communicate effectively both orally and in
writing
Demonstrated contagious and positive work ethic, inspires others,
and models the behaviors of Genuine, Caring, and Friendly
Demonstrates effective verbal and written communication that is
clear, well-organized, and demonstrates an understanding of
audience needs
Proven ability to utilize genuine and positive communication to
make each customer feel informed, understood, and special
Proven effective team member who contributes valuable ideas and
feedback and can be counted on to meet commitments
Proven ability to keep up in the Optum environment by facing tasks
and challenges with energy and passion
Proven ability to pursue activities with focus and drive, defines
work in terms of success, and can be counted on to complete
goals
Proven ability to adhere to standards of business conduct and
compliance
Preferred Qualifications:
Experience with Athena EMR
Primary care nursing experience -
Proven ability to effectively manage multiple, competing
priorities
Proven ability to work independently and efficiently as part of a
fast paced, high performing team
Proven flexibility to adapt to a continuously evolving work
environment
The salary range for this role is $59,500 to $116,600 annually
based on full-time employment. Pay is based on several factors
including but not limited to local labor markets, education, work
experience, certifications, etc. UnitedHealth Group complies with
all minimum wage laws as applicable. In addition to your salary,
UnitedHealth Group offers benefits such as, a comprehensive
benefits package, incentive and recognition programs, equity stock
purchase and 401k contribution (all benefits are subject to
eligibility requirements). No matter where or when you begin a
career with UnitedHealth Group, you'll find a far-reaching choice
of benefits and incentives.
Diversity creates a healthier atmosphere: OptumCare is an Equal
Employment Opportunity/Affirmative Action employers and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law. - -
OptumCare is a drug-free workplace. Candidates are required to pass
a drug test before beginning employment.
Keywords: Optum, St. Paul , Case Manager RN - Minnetonka, MN, Executive , Carver, Minnesota
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