Service Relationship Manager-Personal Trust

Company: Disability Solutions
Location: Wayzata
Posted on: February 5, 2025

Job Description:

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.Under limited supervision, responsible for servicing assigned Trust Department related accounts including, but not limited to, investment agency, various types of trusts, IRA's and custodial accounts. Responsible for the retention, development and expansion of multi-level relationships for existing high net worth clients leading to the growth of assets and revenues. Responsible for providing wealth planning concepts and solutions, acting as a consultant for internal partners and profiling for cross-selling opportunities. In addition to these duties, a primary responsibility to independently develop and close on new business with existing clients, external prospects and referrals from centers of influence.Job Accountabilities

• Independently or in collaboration with other partners, create and/or coordinate specific sales proposals to generate new business. In addition, build and expand referral source opportunities both internally and externally. Maintain active pipeline using Salesforce application.
• Strong listening and questioning skills in order to provide advice and consult with clients concerning a broad range of financial planning areas including advanced estate and generation planning, retirement planning, investment management, risk management, and charitable planning.
• Profile existing customer base, and that of Service Administrators, for additional financial service needs in order to identify cross-selling opportunities through referrals to internal partners within and/or outside of Wealth Management.
• Participate in community and business functions/groups to ensure a positive image for the bank within the region's marketplace. Establish referral contacts within the community.
• Perform administrative duties of assigned accounts including completion of annual account reviews, reviewing client correspondence and processing requests for information, scheduling appointments, preparing and saving documents in Nautilus, approving bills and other account distributions, processing discretionary payment requests, reviewing and coordinating investment cash flow needs with the investment officer and managing client fees.
• Ensure compliance with policies and procedures related to all aspects of the position and keep informed of new legal, regulatory, and tax developments.
• Review and analyze estate planning documents including revocable and irrevocable trusts, wills, real estate, agency agreements, and custody agreements to determine effective administration and compliance with documented provisions. Work with third party professional advisors to coordinate the client's estate plan.
• Potentially supervise the activities and development of assigned Support Staff or Officers to ensure sales goals and customer service standards are met.Required EducationBachelor's Degree or equivalent combination of education and experience Business, Finance or AccountingRequired Experience7+ years Business development or Personal Trust relationship management.10+ years High level client management within the financial services/investment management industry. Understanding of estate planning concepts, fiduciary administration, taxes, financial planning and discretionary asset management.10+ years Demonstrated success in planning, organizing and executing on investment agency, institutional and personal trust sales within a dynamic financial services organization.Developing a strong network of internal and external referral sources.10+ years Sales and client management success. Understanding of internal banking partners, their functions and business line products. Team environment, utilizing partners to develop and deliver financial solutions.Preferred Licenses and CertificationsCFP-Certified Financial Planner by start dateCPA - Certified Public Accountant by start dateCFA-Charted Financial Analyst by start dateCTFA-Certified Trust and Financial Advisor by start dateMust have access to reliable transportation and the ability to lawfully drive self, if applicable. by start date RequiredIn addition to core traditional benefits, we take pride in offering benefits for every stage of life.
  • Retirement savings including both 401(k) and Pension plans.
  • Paid time off to volunteer in your community.
  • Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
  • Competitive salaries with professional development and advancement opportunities.
  • Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
  • Personal banking, loan, investment and insurance benefits.Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest. Join our community on Facebook, LinkedIn and X.Compliance StatementAssociated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process.Associated Banc-Corp is an Affirmative Action and Equal Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify Notice English or Spanish. Know Your Right to Work English or Spanish.Associated Bank is Pay Transparency compliant.The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.$84,980.00 - $145,680.00

Keywords: Disability Solutions, St. Paul , Service Relationship Manager-Personal Trust, Executive , Wayzata, Minnesota