StPaulRecruiter Since 2001
the smart solution for St. Paul jobs

Quality Assurance Partner

Company: VirtualVocations
Location: Minneapolis
Posted on: January 21, 2025

Job Description:

A company is looking for a Quality Assurance Partner to ensure compliance and quality standards in sales operations.



Key Responsibilities

Execute sales quality monitoring assessments and document results according to departmental policies
Report QA results to management and participate in discussions with carrier partners
Assist with coaching and training of sales agents, while maintaining knowledge of relevant technologies


Required Qualifications and Education

Minimum 3 years of relevant experience, preferably in call center or Medicare industries
Bachelor's Degree or equivalent combination of education and experience
Knowledge of risk assessment concepts and quality assurance procedures
Experience with NICE inContact, LevelAI, or other AI solutions
Exceptional organizational skills and ability to manage competing priorities

Keywords: VirtualVocations, St. Paul , Quality Assurance Partner, Other , Minneapolis, Minnesota

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Minnesota jobs by following @recnetMN on Twitter!

St. Paul RSS job feeds