Product Support Analyst

Company: VirtualVocations
Location: Minneapolis
Posted on: January 21, 2025

Job Description:

A company is looking for a Product Support Analyst to support their Specialty products in a remote setting.

Key Responsibilities

Maintain extensive knowledge of products and compliance requirements
Provide technical guidance and troubleshoot customer issues
Collaborate with internal and external teams to resolve technical issues

Required Qualifications

Bachelor's degree in a related field or equivalent work experience
2 years of experience in a customer-facing product support role preferred
Familiarity with MS SQL
Ability to balance multiple priorities and work independently
Experience in developing and maintaining database scripts

Keywords: VirtualVocations, St. Paul , Product Support Analyst, Professions , Minneapolis, Minnesota

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