Automotive Experienced Service Advisor/Consultant

Company: Harry Brows llc
Location: Faribault
Posted on: February 1, 2025

Job Description:

Description:Harry Brown's is seeking a highly motivated and customer-oriented Experienced Service Advisor/Consultant to join our team. The Service Advisor/Consultant, will be responsible for providing exceptional customer service and ensuring customer satisfaction by providing expert advice and guidance on automotive services. Signing bonus discussed during interview.Experienced Service Advisor/Consultant Responsibilities:Greet customers and provide a warm welcome to the dealership/service centerListen to customer concerns and provide expert advice on automotive servicesSchedule appointments and communicate with customers regarding service updates and completion timesProvide accurate estimates for services and repairsMaintain a high level of customer satisfaction by ensuring all services are completed to the customer's satisfactionMaintain a clean and organized work areaKeep up to date with the latest automotive technology and industry trendsProvides exceptional service to the recon department, service director, and other service and parts personnelCommunicates inter- and intra-departmental Competitive Salary: $50k - $80k+, Guarantee/Average $50k - $80k salary including Commission and Bonuses Requirements: Experienced Service Advisor/Consultant Qualifications:At least 2 year of customer service experience, demonstrating exceptional customer experiences, preferred dealership experience Knowledge of automotive services and repairsAbility to work well in a team environment Excellent communication skillsAbility to work in a fast-paced environment Experience using a multi-line telephone system Strong organizational and time management skillsAbility to remain calm in stressful situations High school diploma or equivalentMust have a valid Minnesota driver's license and record that meets standards of insurability Able to operate a personal computer and work with various computer programs at once in an effective and seamless manner We offer a competitive benefits including: Full Suite of Insurance Offerings: Medical, Telehealth, Dental, Vision, Life, Voluntary Life, Accident, Critical Illness, Legal protectionPaid Vacation and Sick time 6 Paid HolidaysShort and Long-Term Disability Insurance401(k) with company matchHealth Savings Account and Dependent Care Flex Spending AccountCompany Events and Small Team OutingsAbout UsHarry Brown's has been family owned and operated since 1968. We are one of southeastern Minnesota's largest multi-line dealerships offering sales, leasing, financing, servicing, and accessorizing of new and pre-owned vehicles. We operate Faribault Tire & Express Service and ABRA Auto Body & Glass- which makes us a one-stop shop for all automotive needs. We believe our employees are the fuel that drives our business; with over 100 employees and growing!We help families live better lives.We are team players who are humble and have a hunger to be successful. We have emotional intelligence when interacting with customers and fellow team members and encourage each other to be our authentic self.We value our reputation and all actions matter, both big and small.We drive to do the EXTRA!Apply today if you want to be part of an extraordinary Team!PIab321f4b8d7b-25660-35493676

Keywords: Harry Brows llc, St. Paul , Automotive Experienced Service Advisor/Consultant, Professions , Faribault, Minnesota